This includes for product shopping, if you come by without an appointment, we cannot guarantee someone will be available to help you and the spa may be locked. If you want to come by to discuss or pick up products, please text in advance.
We have a strict 24 hour cancellation policy. Any cancellations with less than 24hrs notice are subject to a fee of 50% of the cost of services (before discounts). This will be charged to your card on file. If we do not have a card on file for you or the transaction can not be completed, you will be unable to book any future appointments until this fee is paid in full.
Missed appointments or cancellations made the day of your appointment or with less than 24hrs notice will result in a fee of 100% of the cost of services (before discounts) being charged to your card on file. If we do not have a card on file for you or the transaction can not be completed, you will be unable to book any future appointments until this fee is paid in full.
Due to the nature of our products, returns and exchanges will not be possible. Exceptions may be made at our discretion for unopened products. If you care concerned about an allergic reaction you may have had to a product, please contact us.
Manuka Spa is committed to providing an environment free of discrimination and harassment, where all individuals are treated with respect and dignity.
Harassment and discrimination towards Manuka Spa staff & clients will not be tolerated in any form. Any clients participating in harassment or discrimination will have services cancelled and will be asked to leave.
This policy prohibits harassment or discrimination including but not limited to:
Age
Creed
Religion
Sex
Sexual Orientation
Gender, Gender Identity & Gender Expression
Family status
Race
Disability
This policy prohibits sexual solicitations or advances by any person.
894 St Mary's rd, Winnipeg
text 431-278-3433
© Manuka Spa 2023